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    Cant download from File Library

    Hi yall, When I try to download anything from the file library I get this -

    Your browser or download accelerator is not using the login cookie.
    These are the cookies your download accelerator is giving us:



    We have many reports of problems with Windows 7 not working correctly
    Many download accelerators apparently don't know where to find the cookies because they were moved.
    GetRight 6.3e does not work with 64 bit Internet Explorer
    We will update this page as we get more info.

    Is there anyway to fix this? I have downloaded files in the past with no problems but for about the past few weeks iv been getting this error. Yes I am running windows 7 64 bit and have tried internet explorer, firefox, opera, and google chrome and none have seemed to help. So any help would be appreciated

    Thanks
    Last edited by 15129cody; 04-22-2014, 10:30 PM.

    #2
    Go to the browser you intend to use, go to the settings and make sure it is set to accept cookies. Cookies are required to use this site!
    Google Chrome and Firefox are far better to use with Windows 7 than Internet Explorer.
    I'm like an old SD9; It Growls, Howls & squeaks...but it will run forever!

    Comment


      #3
      I have the browser to accepts cookies but hasn't seemed to help.

      Comment


        #4
        Check your security settings...especially if using Internet Explorer..if set too high, they will keep websites from loading.
        I'm like an old SD9; It Growls, Howls & squeaks...but it will run forever!

        Comment


          #5
          So now I have the firewall turned off, anti virus turned off, browsers to except cookies, and security setting set as low as they can go.
          And still getting the same message.
          Last edited by 15129cody; 04-23-2014, 07:55 AM.

          Comment


            #6
            So what changed between the time it was working and the time it stopped working? BTW, I would turn the firewall and AV back on.
            Beer is not a matter of life or death, it is much more serious than that.

            Comment


              #7
              Try opening a command window with Run as Administrator, and type in "ipconfig /flushdns" without the quotes.

              Robert
              sigpic

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                #8
                Nope havnt changed anything that I can remember. Tried the ipconfig /flushdns thing and now im getting these cookies -
                •__utmc = 185485932
                •TrainSim = 478bce0ecc74b1d4ad68a4cf04c7d7d9
                •tsx_sessionhash = 147a3111aac55153b0fcbd6d083b7998
                •__cfduid = d4a872ddccc6fce1b43bd19cfaa052b1a1398283230528
                •__utma = 185485932.421257965.1398283241.1398283241.13982832 41.1
                •__utmb = 185485932.10.10.1398283241
                •__utmz = 185485932.1398283241.1.1.utmcsr=(direct)|utmccn=(d irect)|utmcmd=(none)

                And thanks for the replies yall

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                  #9
                  So, it's working?

                  Robert
                  sigpic

                  Comment


                    #10
                    Nope, I was able to get one file downloaded but its back giving the same problem

                    Comment


                      #11
                      Have you tried running your preferred browser as administrator? Maybe that might be the problem.
                      Tom
                      I am no longer active.
                      PM me if you have a specific question.

                      Comment


                        #12
                        Try logging out and then logging back in...

                        Robert
                        sigpic

                        Comment


                          #13
                          I'm having the same issue. I'm using Google Chrome. I've logged out and logged back in and still can't connect to the download section. I also tried using IE and got the same results.
                          Last edited by Claude350; 04-24-2014, 11:11 AM.

                          Comment


                            #14
                            Well Iv ran the browser as admin. and logged out and back in and still the same results

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