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    Can't Download!

    I Got a Message Saying I Can't Download anything Cause I Reached My Download Limit. Do I Need to Renew My Membership or What? I Thought I Had an Unlimited Download Allowance.
    Thankyou,
    DaveK

    #2
    Hi Dave,
    Sorry, mate, but you need to PAY to get unlimited downloads!

    Cheers,
    Ged

    Comment


      #3
      Ged,
      That's No Problem, It's Just that I Didn't get any Type of Notification that I Needed to Renew.
      DaveK

      Comment


        #4
        Originally posted by dkingsburg View Post
        I Didn't get any Type of Notification that I Needed to Renew.
        Actually, you did, on July 2nd:


        Tue, 02 Jul 2024 00:02:06 +0000
        To: (email removed)
        Subject: Paid Subscription Expiry Notice
        From: "TrainSim.Com" <webserver@trainsim.com>


        Dear dkingsburg,

        Your access to the paid subscription "TrainSim.Com First Class Membership" is about to expire.

        If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit https://www.trainsim.com/forums/settings/subscriptions


        If you do not extend your subscription, access will be removed.

        All the best,
        TrainSim.Com
        That automated email gets generated a couple days prior to the expiration of First Class Memberships. The only membership those don't get sent for are the monthly passes.

        You might want to make sure that emails from webserver@trainsim.com aren't being flagged as spam by your email provider. Yours is particularly bad at flagging and rejecting legit emails.
        If you like what you see here at Trainsim.com, be it the discussions and knowledge in the forums, items saved in our library or the ongoing development of our TSRE Fork, I hope you'll consider a paid membership to help support keeping the site operating.... Thanks!

        Comment


          #5
          Have you considered the auto renewing First Class membership?

          Fred

          Comment


            #6
            Once I Found Out I Needed to Renew I Did so I Got Everything Back to Normal.
            Thankyou,
            DaveK

            Comment


              #7
              Did you not get the reminder email?

              Sent from my SM-S911U using Tapatalk

              If you like what you see here at Trainsim.com, be it the discussions and knowledge in the forums, items saved in our library or the ongoing development of our TSRE Fork, I hope you'll consider a paid membership to help support keeping the site operating.... Thanks!

              Comment


                #8
                Eric,
                I May Have Missed it. I'll Double Check. But I Renewed My Subscription Today so Everything's Good.
                Thankyou,
                DaveK

                Comment


                  #9
                  Eric,
                  I Checked my Messages and I Didn't Find a Renewal Notice.
                  Thankyou,
                  DaveK

                  Comment


                    #10
                    I've added the expiration date for memberships in the Library quota check (near the top), just in case the reminder email gets lost or blocked.
                    If you like what you see here at Trainsim.com, be it the discussions and knowledge in the forums, items saved in our library or the ongoing development of our TSRE Fork, I hope you'll consider a paid membership to help support keeping the site operating.... Thanks!

                    Comment

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